Janine Gaffney

Manager - Retail, Customer Service and Call Centre
Customer Service and Call Centre
Phone: 
02 9957 6922
Office: 
Sydney
Sydney, North West and Hills District

Want a role that TICKS all of the boxes? Fabulous Brand - TICK! Career Growth & Development - TICK! Exciting & Warm Culture - TICK! Start ASAP - TICK!

Sydney, North Shore and Northern Beaches

This phone based ACCOUNT MANAGEMENT role will surely tickle your fancy. Offering a household brand, warm accounts, >$100K first year & Career Growth.

Sydney, Parramatta and Western Suburbs

If you are an OUTSTANDING team leader looking for your opportunity to work for an established, exciting & supportive co you seriously need to read on!

Sydney, North West and Hills District

This phone based ACCOUNT MANAGEMENT role will surely tickle your fancy. Offering a household brand, warm accounts, >$100K first year & Career Growth.

Sydney, Parramatta and Western Suburbs

Do you have experience within DIRECT MAIL? Are you brilliant at CUSTOMER SERVICE? Want to be spoiled with an AMAZING career path & work/life balance??

Sydney, North West and Hills District

Based in Sydney's Wonderful North West your new role will TICK ALL OF THE BOXES! Work/Life Balance, FREE parking - $47.5K + S + C = $130K. Interested?

CBD, Inner West and Eastern Suburbs, Sydney

STOP!! WANT TO MAKE YOUR JOB APPLICATION COUNT??? Our Specialist Retail Division has Been Established For OVER 10 YEARS & We Have OVER 50 ACTIVE Jobs.

Sydney, North West and Hills District

Based in Sydney's Wonderful North West your new role will TICK ALL OF THE BOXES! Work/Life Balance, FREE parking - $47.5K + S + C = $130K. Interested?

Phone Based Sales Superstar
$50K + Super + Comms
With over 8 years experience in phone based sales and retentions, this candidate has polished, professional and a well rounded sales skill set. Combining a vivacious and methodical approach, results are guaranteed.
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Technical Sales Manager with an Industrial Twist
$80K + Super + Comms
With over 10 years experience in both sales and sales management in the industrial field, this candidate is a real sales driver with an apt understanding of the industrial field. Experience within SAP and degree qualified.
GC2791
Phone Based Sales Champion
$50K + Super + Uncapped Comms
A methodical, consultative phone based sales professional with over 4 years expeirence. This candidate has a highly impressive skill set and extensive experience within cold/warm calling & account management
GC3605
I joined Sinclair in January 2008 following over 10 years experience in both Ireland and Australia within sales, customer service and staff training within both corporate and creative environments.
I joined Sinclair Consulting as a retail recruitment consultant and after 3 months began to explore recruiting within the contact centre space. Mid 2008 I became a specialist within contact centre recruitment and embellished myself within this vertical. In mid 2009 I was given the opportunity to manage our contact centre arm in Sydney.
As a consultant I pride myself on providing a tailored service to clients based upon the unique core values and key drivers required. With a wealth of experience designing and facilitating assessment centres and multiple recruits; I offer a full 360 spectrum of recruitment within a broad field of call centre and customer service roles. I believe in building strong partnerships with both my clients and candidates and working in synergy to provide the best possible service. I endeavour to make the recruitment process as seamless as possible and an enjoyable experience for all parties.
Combining passion, values and ethics I offer a unique and vibrant service within all components of the contact centre division.
Seeking a position within a Call Centre, or requiring specialist recruitment advice within this vertical? Give me a call today - 02 99576922

I am writing to you in regards to exceptional service l have received by one of your consultants Janine Gaffney. This would be the first time l have ever required assistance from a consulting agency. I must admit, l was apprehensive about seeking employment through an agency as there appears to be a some negative belief that some consultants do not follow through with appropriate measures in a time effective manner. Hence, lessening ones chances of finding suitable employment. I did not have this experience with Sinclair Consulting.

What l was seeking from my job was fairly specific as l requested to work within customer service but for a power tool company. Not only was Janine able to locate me the perfect job with XXXXXXX but she has set me up with a company offering incredible opportunities for career progression. The most notable factor in acquiring this position was not only due to my experience but also Janine’s second-to-none follow through at all times. Unfortunately my reference was on annual leave when required, but this did not deter Miss Gaffney. She resourced various ways of contacting him and left him dozens of messages on different numbers for well over a week!

In all this Janine continued to keep both my morale and hopes high, she diligently advised me everyday of our progress. I cannot re-iterate enough my appreciation for Janine’s professionalism, friendly nature, highest work ethics, organisational skills and proactive attitude towards both me and Sinclair Consulting. She truly is a fantastic asset to Sinclair Consulting and l would highly recommend for any friend or relative to seek her consult if ever required.

Due to my wonderful experience with Sinclair Consulting l am employed with an incredible company and am proud to be associated with Sinclair Consulting and ofcourse, Janine Gaffney who made it all possible. Thankyou very much!

CL
Customer Service Specialist